EXCELLENCE EL CARMEN

Property Location With a stay at Excellence El Carmen - Adults Only All Inclusive in Punta Cana, you'll be 7.4 mi (11.9 km) from Macao Beach and 12.7 mi (20.5 km) from Hard Rock Golf Club at Cana Bay. This 5-star property is 13 mi (20.8 km) from Arena Gorda Beach and 17.9 mi (28.8 km) from Palma Real Shopping Village.

Rooms Make yourself at home in one of the 492 guestrooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional features at this Beaux Arts property include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Tex-Mex cuisine at Agave // Dress Code, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free valet parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Macao Beach - 11.9 km / 7.4 mi
Punta Blanca Golf Course - 20.3 km / 12.6 mi
Hard Rock Golf Club at Cana Bay - 20.5 km / 12.7 mi
Arena Gorda Beach - 20.8 km / 13 mi
Iberostar Golf Course - 22.9 km / 14.3 mi
White Sands Golf Course - 24 km / 14.9 mi
Princess Tower Casino Punta Cana - 24.9 km / 15.4 mi
Casino Diamante Punta Cana Grand - 25.9 km / 16.1 mi
Cortecito Beach - 25.9 km / 16.1 mi
Aromas Museum - 26.8 km / 16.7 mi
Los Corales Beach - 27.5 km / 17.1 mi
Manati Park Bavaro - 27.7 km / 17.2 mi
Cocotal Golf and Country Club - 28.7 km / 17.8 mi
Palma Real Shopping Village - 28.8 km / 17.9 mi
Bavaro Beach - 29.5 km / 18.3 mi

The nearest major airport is Punta Cana Intl. Airport (PUJ) - 43.8 km / 27.2 mi

Know Before You Go:

• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
• Children 17 years old and younger are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
• Enhanced food service safety measures are in place.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

• New Year's Eve gala dinner fee
• Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• No shows require payment in full, including taxes and service fee.
• Guests with service animals should contact this property in advance.

Special Checkin Instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers health screenings for COVID-19 onsite. Fees for screenings for COVID-19 are waived for guests staying 3 nights or more through March 31, 2021 (restrictions apply). Guests should contact the front desk upon arrival for details and to schedule departure health screenings.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Room Facilities